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Business Banking Account Specialist
Job Objective: This position was developed to provide support to the Business Bankers and Financial Center staff in addressing problem loans. The job will be accomplished by assigning a portfolio of loans, the level of which will be reviewed from time to time, that are to be “worked out” by the incumbent. In addition, the position will provide counseling and advice concerning problem loans not assigned to the BBAS but being addressed by to this constituency. The ultimate objective is the reduction of past due loans and charged-off amounts.
Problem Loan Management (85%): Reduces the number of classified and criticized loans. Resolution will come from repayment of amounts owed, negotiated settlements, liquidation of collateral and pursuit of guarantors, as applicable. All of the aforementioned strategies will be coordinated and/or executed by the BBAS. A quarterly review will be conducted to review the number of loans assigned and the progress made towards resolution of these accounts. Efficiently reviews assigned loans to determine the best course of action to collect funds. From time to time the BBAS will need to make the determination that pursuit of remedies would not be prudent as the likelihood of collection does not warrant action. Executes approved workout strategies within corresponding timelines. Reviewing and assessing the value of collateral and financial strength of obligors. Develops contacts with bankruptcy attorneys within the geographic markets that the Bank serves, companies who specialize in turnaround strategies, real estate professionals, auctioneers, etc. Participates in joint calls with Business Bankers and Financial Center staff as needed. May attend periodic Retail and Business Banking meetings to discuss, report or instruct on collection related matters. Participates in individual calls on customers as necessary. Represents the Bank in Court proceeding when required
Documentation (10%): Properly documents of loan workout strategies, documentation and outcomes in the loan system (Synergy, Messages, etc.) Prepares regularly scheduled and ad hoc reports for management review in a timely and accurate manner.
Compliance (5%): Performs assigned responsibilities in compliance with all job-relevant legal and regulatory requirements as well as StellarOne’s policies and procedures. Maintains current operating knowledge of all job-relevant legal and regulatory requirements through the successful completion of mandatory compliance and regulatory training and attendance at all mandatory regulatory compliance activities.
StellarOne in Action: Supports and practices StellarOne Core Values of Excellence, Partnership and Service and follows StellarOne in Action protocol.
Non-Essential Functions: Performs other duties that may be assigned.
Education, Skills and Experience Required: Bachelor’s degree in business, finance or related field. Five or more years experience in business banking with at least one year or more experience in managing business banking problem credits. Through this experience must have gained an understanding of loan underwriting, loan documentation, loan structures and how to manage with delinquent borrowers. Ability to effectively and efficiently analyze: financial information to assess personal and business cash flow, interpret credit bureau information, review real estate and personal property appraisal information, industry, local market conditions and management perspective in order to ensure appropriate workout strategies are developed and executed. Familiarity with main frame loan systems. Knowledge of Jack Henry is desirable. Strong working knowledge of Word and Excel. Experience reading and performing compliance and/or regulatory reviews of real estate appraisals. Must have the ability to work effectively independently and with others. Must be detail-oriented. Demonstrated leadership and skills in recommending appropriate solutions on problem credits. Specialized collection training classes or certification is desirable. Strong interpersonal and listening skills. Results oriented, decisive and willingness to be firm when needed.
Special Requirements: Must be willing to travel throughout the Bank’s footprint on a regular basis to meet with Bank staff, customers, and attorneys, attend court proceeding, etc.
